Terms of service

Shop Policy

Our customer service team is here to help you! Here’s how to reach us:

• Contact Information: You can reach us via WhatsApp at +961 76 385 807.
• Response Time: We aim to respond to all inquiries within 24 hours during business days.

Product Information Policy

We are committed to providing accurate information about our products:

• Product Descriptions: We ensure that all product details, including sizes and materials, are accurately represented on our website.
• Availability: While we strive to keep all items in stock, availability may vary. If an item is out of stock, we will notify you promptly.

Cancellation Policy

If you wish to cancel your order, please follow these guidelines:

• Cancellation Requests: You may request to cancel your order within 1 hour of placing it by contacting our customer service.
• After Shipping: Once the order is processed for shipping, cancellations may no longer be possible.

Our business hours are: Monday - Saturday 9AM - 5PM Eastern European time.